Driving sustainable & responsible business growth

We aim to keep our office footprint efficient and responsible by using space and energy thoughtfully. Across WoodWing locations, we prioritize practical measures such as energy-efficient lighting and climate control, occupancy-based office settings that automatically adjust based on whether a space is in use, and responsible purchasing and waste separation – in line with local energy conservation regulations.

What this looks like

• Energy-efficient office systems and facility management
• Compliance with local energy conservation requirements
• A ‘continuous improvement’ mindset: small optimizations that add up
  • Active waste separation
  • Waste reduction through the use of reusable kitchen wear
  • Reuse of IT equipment 

Our footprint is especially present in our digital infrastructure. A large portion of WoodWing’s infrastructure runs on AWS – their public sustainability commitments affect the environmental impact of our services. We also use AWS Spot Instances – capacity that would otherwise remain unused – to reduce waste and use resources more efficiently.

Additional IT infrastructure partners, such as Previder, use green energy and efficient cooling systems to help reduce emissions related to hosting and data center operations.

How we approach ‘greener cloud’:

• Optimize, with our providers, cloud resources for efficiency and reduced energy consumption
• Opt for resource-efficient compute options (like Spot Instances) where fit
• Choose sustainability-aligned IT infrastructure partners

We encourage working from home to reduce commuting-related emissions, in line with our Hybrid Working Policy. When commuting is necessary, we promote public transport and cycling, supported by a public transport allowance, a range of mobility options, and a bike-leasing policy.

What this supports

• Lower commuting emissions
• Flexibility for employees
• More sustainable travel choices

How we measure progress

Once collected, mobility and commuting data – such as lease bike and public transport usage – will be included in our environmental reporting from 2026 onwards.

Whenever travel is necessary, we aim to reduce its impact. We encourage employees to consider lower-impact options where practical – including public transport, rail travel, and virtual collaboration – and to weigh business travel against its environmental impact.

What we encourage

• Considering virtual collaboration before booking travel
• Favoring rail or public transport for regional travel
• Using electric vehicles where available and appropriate

How we measure progress

From 2026, travel-related data – such as the balance between flights, rail, and virtual meetings – will be incorporated into our environmental reporting.

We aim for a workforce that reflects diverse backgrounds and perspectives across gender, ethnicity, age, and culture. We believe inclusive teams collaborate better and make stronger decisions. We are committed to equal opportunities across recruitment, development, and day-to-day ways of working, and we maintain a zero-tolerance approach to discrimination and harassment.

What we do

• Build awareness and reinforce inclusive behavior across teams
• Monitor signals of representation and inclusion as we grow
• Maintain a respectful, inclusive workplace with zero tolerance for discrimination and harassment

How we measure progress

• Representation trends across teams and leadership
• Employee feedback on belonging and inclusion

Our numbers

• 9 offices across the world (The Netherlands (4), Belgium, UK, USA, APAC, Portugal)
• A multidisciplinary team of approximately 250 employees
• A diverse workforce representing more than 20 nationalities

Healthy, sustainable performance starts with realistic workloads, flexibility, and support for mental and physical well-being. That’s why we offer flexible working hours and wellness support options.

What we do

• Facilitate flexible working hours
• Offer wellness programs (e.g., gym memberships, meditation apps)
• Provide a variety of healthy snacks in our offices
• Support employee engagement initiatives (sports activities, team outings, game nights, etc.)
• Run targeted community programs such as Women of WoodWing, focused on well-being, resilience, and inclusion
• Support continuous learning and growth through our Personal Development Policy and access to online learning

How we measure progress

• Employee engagement and well-being, tracked through regular company-wide pulse check surveys
• Retention and absence patterns (where legally and appropriately tracked)

We support organizations that align with our values. Currently, we are actively sponsoring WarChild and the World Wildlife Fund (WWF). We also encourage employees to volunteer in local community projects and charity events.

What we do

• Maintain long-term partnerships and sponsorships with organizations that align with our values and pursue goals we believe in
• Promote volunteering, local community involvement, and participation in charity events

How we measure progress

• Participation rates (number of colleagues involved)
• Partnership milestones
• Types of initiatives supported (themes, reach), continuity of support
• Periodic review of alignment with our company values and goals

We follow a clear code of ethical conduct and aim to keep our business practices transparent to stakeholders. We maintain data privacy and security guidelines in line with our ISO 27001-certified information security management system (ISMS).

Responsible use of AI
We use AI thoughtfully and clearly communicate where AI supports our processes or products. We apply human oversight where it matters and assess AI use cases for privacy, security, and potential unintended impacts (such as bias or misinformation). As technology and regulations evolve, we continue refining our approach.

What we do

• Maintain and regularly review our code of conduct, with defined ownership and practical guidance for teams
• Strengthen internal alignment on ‘how we do business’ as we scale
• Constantly evaluate our use of AI to meet standards of transparency and responsibility

How we measure progress

• Proof of compliance, including ISO 27001 certification and policy adherence
• Patterns in reported concerns (including whistleblower reports) and time-to-resolution
• Customer trust signals, such as security/privacy assessments and recurring feedback themes on AI-enabled features

Trust is non-negotiable, which is why we operate an ISO 27001-certified information security management system (ISMS) and maintain clear privacy and security policies and controls.

What we do

• Maintain and continuously improve our ISO 27001-certified ISMS, including relevant policies and controls
• Reinforce secure ways of working across teams
• Conduct regular risk assessments to prioritize security and privacy improvements
• Maintain an incident management process to respond, learn, and improve

How we measure progress

• Yearly security training completion
• Audit/assessment outcomes and timely closure of remediation actions
• Incident trends and response learnings

Strong governance depends on trusted information, well-managed processes, and clear accountability. Through WoodWing Scienta, Assets, and Xtendis, we help organizations maintain control over business-critical information, quality documentation, digital assets, and records throughout their lifecycle. This enables organizations to work more consistently, meet regulatory requirements, and support continuous improvement.

What we do

• Help organizations centralize policies, procedures, work instructions, records, and digital assets in controlled environments
• Support document control, review cycles, approval workflows, version management, and traceability to strengthen accountability and audit-readiness
• Enable structured retention, archiving, and lifecycle management, so information remains accurate, accessible, and compliant throughout its lifespan
• Provide employees with easy access to the latest approved information, reducing the risk of outdated documentation, duplicate information, and inconsistent ways of working
• Support quality management, compliance initiatives, and continuous improvement by making governance processes transparent, measurable, and easier to maintain

How we measure progress

• Adoption of governance capabilities such as document control, approval workflows, lifecycle management, records management, and process ownership
• Reduction in outdated information, duplicate content, and governance-related findings identified through audits, reviews, or compliance assessments
• Customer feedback on compliance readiness, information accessibility, process transparency, and ease of maintaining controlled information
• Usage of review, approval, retention, and audit-trail functionality that supports accountability, risk management, and continuous improvement