Your account information
WoodWing collects, and associates with End-User's account, information like name, email address, phone number(s), billing and payment data and physical address. Some of our services let you access your accounts and your information with other service providers.
Information on our Services
When you use our Services, we store, process and transmit your files (including photos, structured data, emails etc) and information related to these (for example: location tags in photos and other meta data).
Information on usage
We collect data from and about the use of Services. This information will be used to improve features and usability of Services.
We use technologies like cookies to provide, improve, protect and promote Services. Examples are remembering username for future visits, understanding how users interact with Services etc.
WoodWing may share information as discussed below. As stated before, we will never sell End-User's information to advertisers or other third parties.
Administrators of organizations that use our Services may have the ability to access, monitor and control End-User's account.
WoodWing may and will disclose End-User's information to third parties if we determine and decide that this is reasonably necessary to (a) comply with the law; (b) protect any person from death of serious injuries; (c) prevent fraud or abuse of WoodWing's or End-User's interests; or (d) protect WoodWing's property rights. However, we will ensure that End-User's data will receive the necessary legal protection regardless where it is stored. We will be transparent but prudent when receiving, scrutinizing and responding to government request for End-User's data.
Information management and Security
WoodWing employs procedural and technological measures, consistent with the demands of customer service. Such measures are reasonably designed to protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Where reasonably practical, WoodWing uses SSL and other encryption, password protection, firewalls, internal restrictions and other security measures to help prevent unauthorized access to your personally identifiable information.
WoodWing only works with trusted third parties that have proven track record and systems in place to safeguard your data. This does not imply however, that WoodWing accepts any liability for any problems arising from using third party services.
WoodWing will retain information stored by End-Users via Services for as long as we need it to provide Services. Furthermore, there might be some latency in deleting information due to practical or legal constraints or obligations upon termination of Services or deleting accounts.
Information will be stored, processed and transferred to and on locations around the world, including those outside End-User's country. Information may also be stored locally on devices used to access Services. For technical and operational reasons, personal data can be transferred through servers in countries outside the European Union. By using our Services you acknowledge and agree that WoodWing transfers your personal data through servers that are possibly located outside the EU. In case of US-based third parties WoodWing preferably will work with parties listed under the US-EU Safe Harbor Framework.
If WoodWing is involved in a reorganization, merger, acquisition or sale of our assets, End-User's information may be transferred as part of these situations. WoodWing will notify End-User's if applicable to inform and clarify our choices in such an event.
Dutch Notice and Take Down Code of Conduct
To ensure a prudent and proper procedure to process notifications and if necessary to remove Your Content from it's servers, WoodWing subscribes to the Dutch Notice and Take Down Code of Conduct ("Code") as published by the Platform Internet Security. More information about this procedure can be found here. Notifications or reports can be send to firstname.lastname@example.org. WoodWing may decide to follow a different procedure if it decides that this is necessary.
WoodWing has the right, to it's sole discretion, to define Your Content as unwanted, to take down Your Content and to delete End-User's account, without any obligation to reimburse subscription fees. WoodWing cannot be held accountable for any damages or claims that incur as a result of taking down Your Content.
Version June 22, 2015