HANDBOOK CARE & WELFARE
A flying start for optimization, efficiency and engagement.
More than 400 sample documents to organize processes in your care organization and to inspire employees to improve client and patient care.
Accessible, practical and for free of charge for customers
Complex rules and regulations translated into practice
The handbook offers you all important documents needed in the primary care taking process. Things like risk management, client safety and continuous improvement; all easy to read and very hands on.
Efficient use of resources
Almost all care organizations lack capacity for and/or specific knowledge about quality management. Our handbook offers detailed tools to discover waste, inefficiency and bottlenecks and ways to improve those.
Easy to use approach to quality management
Our handbook lowers the threshold for employees to start working on quality themselves. This makes the entire organization agile and adaptable to the ever changing needs and trends of the healthcare sector.
Heavy workload, limited support
How do you get quality in the heads of busy care professionals? By offering them useful action plans, practical instructions and other documents that truly add value!
Reduced quality of care
If you don’t start working on quality (fast enough), the level of care will rapidly decline. The various sample documents in our handbook will contribute to making care safer, the jobs more pleasant and the patient / client more satisfied.
Too little attention for transparency and accountability
The handbook offers you directions on how to improve reporting on and communicating about quality. Thus boosting confidence of clients/patients, insurance companies, supervisors and any other stakeholder.
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Frequently Asked Questions about our Handbook Care & Welfare
Everything you need to know about the Handbook Care & Welfare. Is your question not listed?
What information can we find in the Handbook of Care & Welfare?
The Handbook of Care & Welfare is suitable for organizations that have not yet documented anything. If you already have a handbook, you can use our handbook as a reference for the creation of your own documents. The handbook is comprehensive enough to make a start with the quality management system. Maintaining and implementing the handbook is very easy because you can involve everyone within the organization. Authorized individuals can make changes themselves, and other employees can propose modifications. You can assign reading tasks to employees to read (parts of) the handbook or involve them in other tasks to contribute to the maintenance of the handbook.
- Annual report
- Complaints and Incident Reporting/Registration
- Intake care interviews
- Care plans
- Templates for (daily) reports
- Care process from intake client to end of care
- Credit management
Is the handbook suitable for any care facility?
Does the handbook contain samples, templates and checklists that can help us implement quality management?
Is the Handbook for Care & Welfare easy to understand and implement?
What is the added value of the handbook and are there any customers who can share their experiences in using it?
The added value of the handbook is that it provides you with a head start in writing your own handbook. It gives you the tools to achieve certification.
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