Success Story – JVH gaming & entertainment

The challenge

Jeffrey: “Within JVH, the recording and assurance of casino processes have been conducted according to DEKRA certification since 1995. In addition, JVH has been certified to the information security standard, ISO 27001:2022, since 2024, and has also achieved the G4 Certificate for Responsible Gaming. This certificate demonstrates JVH's adherence to the highest international standards in the field of Responsible Play.”

WoodWing Scienta contributes immensely to the timeliness of stored information because you can update it effortlessly.

“Gathering, retaining, and making knowledge and information available with appropriate, modern software is key to successful certifications and effective internal communication.”

The solution

“We were looking for software that matched the size of our organization and the desire to be able to capture information, procedures and knowledge in our own specific way. In addition, we also wanted to make the information easily accessible to colleagues within JVH. Both on PC and via mobile devices; a so-called multi-platform solution, in other words.”

“In the Quality Assurance department, we have had experience with quality systems for a long time. In the beginning, this was done with paper manuals, created in Excel and Word, and forms drawn up with pen and paper. In 2010, we started using the first digital quality system. This was practically just a coat hanger to hang the Excel and Word files on in a structured way. Around 2018, we started using a digital registration system where we could create online forms for various uses within the organization.”

“WoodWing Scienta offers both a quality management system and digital forms in one integrated package. The implementation went quickly and smoothly, partly because of the experience at JVH, but also because of the knowledge among the people at WoodWing Scienta.”

With Scienta's powerful search function, the information you are looking for is found in no time.

The result

“With WoodWing Scienta, capturing and mutating processes and forms is easy and fast. This contributes enormously to the timeliness of the information stored. Because it takes little effort for colleagues to store and/or update data in the system, the information remains up-to-date. The user-friendliness of the software also applies to administration, which is easy and quick to learn.”

“WoodWing Scienta's powerful search function ensures that the information you are looking for is found in no time. Auditing agencies provide effortless insight into how we work through processes, work instructions, and audit trail of documents.”