Success Story - Onemeeting

The challenge

Saviëlle: "For our internal communications, we use e-mail and telephone. On a small scale that works fine, but if you start communicating with more external clients and system users, mistakes are easily made. Moreover, you never know if people are working with the right versions of manuals and you have no control over shielding possible sensitive information. Communicating and sharing information with external parties requires more structure, overview, and insight."

"I personally am a big believer in tightly structured processes. After all, the more time you spend unnecessarily on things, the less money you are left with at the bottom of the line. We wanted a system with which we could turn our internal organization into a well-oiled machine and further professionalize our external communication and information provision."

The solution

"The first introduction to WoodWing Scienta was at the franchise fair. The look and feel and capabilities of the solution were actually the immediate deciding factor. The Scienta environment is very visual, instantly making boring topics like information and quality management a lot more engaging."

"The Scienta dashboard with all kinds of widgets doesn't just look good but is also very intuitive to use. You can do all sorts of things with it without too much effort to offer information in a fun and accessible way. In addition, you can also push information, where you can see who has read which information based on set tasks."

"The folder structure in which you store information is nice and clear. Moreover, you can use various predefined structures so you don't have to reinvent the wheel for everything yourself. The roles and rights structure is also self-explanatory, allowing you to effortlessly define different user levels and groups to ensure that information is properly protected."

Time savings, cost savings, clarity, consistency, timeliness. All benefits that Scienta has given us.

"Scienta is simply a very user-friendly, intuitive tool for sharing information and setting up processes. That friendly and personal also applies to the people who work at Scienta, by the way. We clicked right away in terms of organizational culture and experience the team as very helpful."

The result

"We did the first implementation of Scienta with a new client. A hotel chain with 8 branches all working with our Property Management System (OMS Onemeeting System). It was a perfect opportunity to hone our implementation process to make it even smoother with future clients."

"By sharing information through Scienta and also communicating with external parties through this system, our work has become much more transparent. Time and cost savings, clarity, consistency and timeliness. All benefits that Scienta has brought us."

"We now work more efficiently. Because employees are less distracted by peripheral issues, they are better able to focus on their primary work. And that, ultimately, is what makes the difference for our clients."

Scienta gives you all kinds of options to provide information in a fun, approachable way without too much effort.

The next step

"Based on the experiences of the first implementation, we want to use more features of Scienta. For example, by creating a dashboard where you can see how the Scienta implementation is going and where you may need to make adjustments. But including contracts in Scienta and collecting feedback from our customers is also on the idea list."

"Another possible next step is to roll out Scienta in our own organization. Because even in-house employees benefit from one central place where they can find all information. During the first external rollout of Scienta, feedback from colleagues was very positive and employees saw the benefits for their own work."