Enterprise Information Management for housing associations

Due to mergers, housing associations are expanding, negatively impacting overall information management. Existing systems are already strained, struggling to effectively process the increasing quantities and formats of information.

Modern EIM systems address these challenges with an integrated, scalable, and flexible approach, consolidating various data sources and fragmented information into a centralized platform. This ensures that information is complete, up-to-date, and quickly accessible.

Housing associations benefit significantly from smooth integrations, yet most players in this field still work with outdated (DMS) systems that are difficult to link with other software solutions.

For good service, you need to collaborate easily with other parties in the chain. This requires safe digital sharing, improving, supplementing, signing, and recording of documents. Additionally, making information available through a wide variety of communication channels demands great flexibility in terms of integrations.

Various laws and regulations force housing corporations to clean up privacy-sensitive tenant information, for instance, at the tenant's request or when they no longer use the housing. Manual cleanup of this data is a time-consuming process, as experienced by the housing association Eigen Haard:

"It is impossible to comply with laws and regulations if you have to clean up >55,000 tenant records manually. Automating the legal cleanup is the only workable solution." – Dave de Vos, Process Management Consultant.