Customer Communications Day 2026

Secure, consistent, cost-efficient customer communications have become a core part of customer experience. At Customer Communications Day 2026, you’ll learn how to transform your existing CCM and document-output foundation into a Customer Communication Experience (CCX) – more digitally connected, CX-driven, and aligned with your organization's pace.

16 April, 2026

OOSTEN – Frankfurt am Maim (DE)

Why you should join

Practical content you can apply – beyond theory
High-quality networking with peers and partners in one day
A realistic path from ‘output’ to ‘experience’ without a big-bang approach
Meet the WoodWing team

More info & registration

Visit the event website

What is Customer Communications Day?

Customer Communications Day is a hands-on industry day featuring expert insights, customer projects, partner stories, and real-world CX examples. The event focuses on inspiration that translates into implementation – helping you take the next step from proven document output to connected customer experiences.

What you'll take away

How to improve the reliability of document output and transactional communications
How to integrate digital channels step by step – without losing control and governance
How to elevate the end-to-end experience across key touchpoints

Who should attend

This event is specifically focused on professionals shaping customer communications, document processes, and customer experience (CX): decision-makers, business developers, workflow/digitization specialists, marketing & communications teams, and anyone else looking for actionable insights.

Meet the WoodWing team

Visit WoodWing Xtendis at the partner area to meet face-to-face and discuss how to keep customer communication information flows under control – with governance, compliance, and operational continuity.

Want to book a meeting?

Interested in a 1-on-1 session with the WoodWing Xtendis team at the event? Feel free to reach out to remko.hoekstra@woodwing.com.

Keep exploring

Keep up the momentum and delve into expert insights, hot topics and the latest trends in our learning center.

More insights

Xtendis new generation: building trust in an AI-driven world

We no longer ask ourselves whether AI will play a role in managing enterprise information...

February 18, 2026

Easily archive Outlook emails and MS Office files with WoodWing Xtendis

Archive emails in MS Outlook with just a few clicks The Xtendis Outlook add-in lets you archive...

June 13, 2025

We help you to take charge of your content with our world-class content and information management solutions.

Inspiration Success Stories

Solutions Content Creation Digital Asset Management Multichannel Publishing Document Management Enterprise Information Management Knowledge Management Process Management Quality Management Risk Management

Products WoodWing Studio WoodWing Assets WoodWing Scienta WoodWing Xtendis WoodWing Connect WoodWing Smart Styles

Company About us Partners Become a partner Careers Press Kit Learning Center

Receive our Newsletter?

Industries

Solutions

Products

Inspiration

Company

Select language

Login