Why WoodWing
Why WoodWing

How we help

icon-woodwing-enterprise-information-management-eim

Enterprise Information Management

Take charge of your content and information with Enterprise Information Management

icon-woodwing-unlock-your-potential

Unlock your potential

Unlock your potential with WoodWing's innovative solutions

icon-woodwing-content-orchestration

Content Orchestration

Managing content at scale has never been easier or more profitable

Solutions
Solutions

Content Creation

icon-woodwing-content-creation

Content Creation

Collaborate and create high-quality channel-neutral content

icon-woodwing-dam

Digital Asset Management

Manage and distribute digital assets for streamlined content

icon-woodwing-multichannel-publishing

Multichannel Publishing

Maximize reach with seamless multi-channel content publishing


Content Management

icon-logo-woodwing-document-management

Document Management

Centralize and control your documents, ensuring secure access

icon-woodwing-information-management

Information Management

Become more agile, reduce risks and benefit from available data

icon-woodwing-knowledge-management

Knowledge Management

Share knowledge for better collaboration and productivity

icon-woodwing-process-management

Process Management

Document and optimize business processes for greater efficiency

icon-logo-woodwing-quality-management

Quality Management

Ensure consistent and compliant quality standards for your organization


Content Services

icon-woodwing-creative-workflow-services

Creative Workflow Services

Unleash creative potential with tailored support from experts

icon-woodwing-digital-publishing-service

Digital Publishing Services

Enhance digital publishing strategy with expert services

icon-woodwing-integrations

App Integrations

Integrate WoodWing seamlessly into your existing tech stack

icon-woodwing-cloud

WoodWing Cloud

Experience stress-free hosting, software maintenance, and more


FEATURED CONTENT PIECE

Der Spiegel

How one of Germany’s largest news publications increased editorial and production workflow efficiency using WoodWing’s publishing software.

Read this case
Products
Products

Take charge of your content

WoodWing Studio

Streamlined content creation and multichannel publishing solution

Assets Logo (base)

Enterprise-grade digital asset management for streamlined workflows

WoodWing Swivle

Cloud-based DAM for seamless file management and collaboration

WoodWing Scienta

Simplified quality and process management for regulated industries

WoodWing Xtendis

Secure digital archiving and document management system

Connect Logo (base)

Powerful integration suite for seamless connectivity and automation

WoodWing Smart Styles

Efficient plugin for enhanced Adobe InDesign design workflows

Industries
Industries

We know your challenges

icon-woodwing-agencies

Agencies

Optimized workflow, improved collaboration, and brand consistency

icon-woodwing-finance

Finance

Modern document and quality management helps you manage risks and improve processes

icon-woodwing-franchise

Franchise

Ensure unity with document, quality, and knowledge management

icon-woodwing-healthcare

Healthcare

Always access the latest version of each process, protocol, guideline, or agreement

icon-logo-woodwing-housing-corporations

Housing Corporations

Document management from context, always up-to-date, complete and accurate documents

icon-woodwing-manufacturing

Manufacturing

Consistent branding, accelerated launches, and integrated content management

icon-woodwing-publishing

Publishing

Efficient content creation, collaboration, and multichannel publishing

icon-woodwing-retail-ecommerce

Retail & eCommerce

Streamlined catalog and marketing content production for faster time-to-market

icon-woodwing-transport-logistic

Trade & Logistics

Increase efficiency with process, document, and quality management


Featured content piece

Bavaria

How Bavaria significantly improved its global brand management.

Read this case
Inspiration
Inspiration

Learning centre

icon-woodwing-success-stories

Success Stories

Read success stories from trusted organizations that rely on WoodWing's solutions

icon-woodwing-ebooks-whitepapers

eBooks & Whitepapers

Dive into in-depth knowledge with our comprehensive digital publications

icon-logo-woodwing-videos

Videos

Lean back and enjoy one of our educational videos

icon-woodwing-events-and-webinars

Events & Webinars

Meet us in person or virtually at one of our events or webinars


Latest articles

“Others got a headache just thinking about meta data, I saw potential for streamlining tasks”

“Others got a headache just thinking about meta data, I saw potential for streamlining tasks”

How value based care is changing healthcare and the continuum of care

How value based care is changing healthcare and the continuum of care

Total Quality Management (TQM): continuous process optimization for top products and services

Total Quality Management (TQM): continuous process optimization for top products and services

View all blog articles

Featured content piece

Medium Rare

How Content Agency Medium Rare delivers better client experiences and outcomes with WoodWing.

Read this case
Company
Company

About us

icon-woodwing-about-woodwing

About WoodWing

Discover our company's vision, mission, and innovative solutions

icon-woodwing-management-team

Management Team

Meet the leaders driving WoodWing's success and growth

icon-woodwing-contact

Contact

Reach out to us for inquiries, support, and collaboration


Jobs & Press

icon-woodwing-job-opportunities

Job opportunities

Explore exciting career opportunities and join our team

icon-woodwing-press-release

Press releases

Stay updated with our latest company news and announcements


Partners

icon-woodwing-partners

Partners

Explore our partners for local support and expanded capabilities

icon-woodwing-become-a-partner

Become a partner

Join our global partner network and grow with us


Want to work for us?

Developer

Would you like to further develop your development skills? As our developer you will learn all about new techniques and innovations.

Join our team
English
Select language
Support Support Support Contact sales Contact sales Contact sales Login Login Login
Login

Choose a product

icon-woodwing-login-scienta

WoodWing Scienta

icon-woodwing-login-swivle

WoodWing Swivle


Contact us
Search Support Support Support Contact sales Contact sales Contact sales Login Login Login

Choose a product

icon-woodwing-login-scienta

WoodWing Scienta

icon-woodwing-login-swivle

WoodWing Swivle

English English

Nederlands

Why WoodWing

How we help

icon-woodwing-enterprise-information-management-eim

Enterprise Information Management

Take charge of your content and information with Enterprise Information Management

icon-woodwing-unlock-your-potential

Unlock your potential

Unlock your potential with WoodWing's innovative solutions

icon-woodwing-content-orchestration

Content Orchestration

Managing content at scale has never been easier or more profitable

Solutions

Content Creation

icon-woodwing-content-creation

Content Creation

Collaborate and create high-quality channel-neutral content

icon-woodwing-dam

Digital Asset Management

Manage and distribute digital assets for streamlined content

icon-woodwing-multichannel-publishing

Multichannel Publishing

Maximize reach with seamless multi-channel content publishing


Content Management

icon-logo-woodwing-document-management

Document Management

Centralize and control your documents, ensuring secure access

icon-woodwing-information-management

Information Management

Become more agile, reduce risks and benefit from available data

icon-woodwing-knowledge-management

Knowledge Management

Share knowledge for better collaboration and productivity

icon-woodwing-process-management

Process Management

Document and optimize business processes for greater efficiency

icon-logo-woodwing-quality-management

Quality Management

Ensure consistent and compliant quality standards for your organization


Content Services

icon-woodwing-creative-workflow-services

Creative Workflow Services

Unleash creative potential with tailored support from experts

icon-woodwing-digital-publishing-service

Digital Publishing Services

Enhance digital publishing strategy with expert services

icon-woodwing-integrations

App Integrations

Integrate WoodWing seamlessly into your existing tech stack

icon-woodwing-cloud

WoodWing Cloud

Experience stress-free hosting, software maintenance, and more


FEATURED CONTENT PIECE

Der Spiegel

How one of Germany’s largest news publications increased editorial and production workflow efficiency using WoodWing’s publishing software.

Read this case
Products

Take charge of your content

WoodWing Studio

Streamlined content creation and multichannel publishing solution

WoodWing Studio

Collaborative content creation and multichannel publishing solution that simplifies workflows and streamlines production processes.

Assets Logo (base)

Enterprise-grade digital asset management for streamlined workflows

WoodWing Assets

Enterprise-grade digital asset management solution that streamlines your creative workflow and simplifies collaboration among team members.

WoodWing Swivle

Cloud-based DAM for seamless file management and collaboration

WoodWing Swivle

Cloud-based DAM solution for managing, sharing, and collaborating on digital files from anywhere and on any device.

WoodWing Scienta

Simplified quality and process management for regulated industries

WoodWing Scienta

Quality management platform for regulated industries that simplifies compliance, knowledge sharing, and collaboration.

WoodWing Xtendis

Secure digital archiving and document management system

WoodWing Xtendis

Digital archiving and document management system that allows organizations to store, manage, and access their digital assets securely.

Connect Logo (base)

Powerful integration suite for seamless connectivity and automation

WoodWing Connect

Powerful integration suite, including APIs, webhooks, plugins, and the best-in-class iPaaS solution (powered by Workato).

WoodWing Smart Styles

Efficient plugin for enhanced Adobe InDesign design workflows

WoodWing Smart Styles

Plugin for Adobe InDesign that streamlines design workflows by allowing designers to apply predefined styles quickly.

Industries

We know your challenges

icon-woodwing-agencies

Agencies

Optimized workflow, improved collaboration, and brand consistency

icon-woodwing-finance

Finance

Modern document and quality management helps you manage risks and improve processes

icon-woodwing-franchise

Franchise

Ensure unity with document, quality, and knowledge management

icon-woodwing-healthcare

Healthcare

Always access the latest version of each process, protocol, guideline, or agreement

icon-logo-woodwing-housing-corporations

Housing Corporations

Document management from context, always up-to-date, complete and accurate documents

icon-woodwing-manufacturing

Manufacturing

Consistent branding, accelerated launches, and integrated content management

icon-woodwing-publishing

Publishing

Efficient content creation, collaboration, and multichannel publishing

icon-woodwing-retail-ecommerce

Retail & eCommerce

Streamlined catalog and marketing content production for faster time-to-market

icon-woodwing-transport-logistic

Trade & Logistics

Increase efficiency with process, document, and quality management

Featured content piece

Bavaria

How Bavaria significantly improved its global brand management.

Read this case
Inspiration

Learning centre

icon-woodwing-success-stories

Success Stories

Read success stories from trusted organizations that rely on WoodWing's solutions

icon-woodwing-ebooks-whitepapers

eBooks & Whitepapers

Dive into in-depth knowledge with our comprehensive digital publications

icon-logo-woodwing-videos

Videos

Lean back and enjoy one of our educational videos

icon-woodwing-events-and-webinars

Events & Webinars

Meet us in person or virtually at one of our events or webinars


Latest articles

“Others got a headache just thinking about meta data, I saw potential for streamlining tasks”

“Others got a headache just thinking about meta data, I saw potential for streamlining tasks”

How value based care is changing healthcare and the continuum of care

How value based care is changing healthcare and the continuum of care

Total Quality Management (TQM): continuous process optimization for top products and services

Total Quality Management (TQM): continuous process optimization for top products and services

View all blog articles

Featured content piece

Medium Rare

How Content Agency Medium Rare delivers better client experiences and outcomes with WoodWing.

Read this case
Company

About us

icon-woodwing-about-woodwing

About WoodWing

Discover our company's vision, mission, and innovative solutions

icon-woodwing-management-team

Management Team

Meet the leaders driving WoodWing's success and growth

icon-woodwing-contact

Contact

Reach out to us for inquiries, support, and collaboration


Jobs & Press

icon-woodwing-job-opportunities

Job opportunities

Explore exciting career opportunities and join our team

icon-woodwing-press-release

Press releases

Stay updated with our latest company news and announcements


Partners

icon-woodwing-partners

Partners

Explore our partners for local support and expanded capabilities

icon-woodwing-become-a-partner

Become a partner

Join our global partner network and grow with us


Want to work for us?

Developer

Would you like to further develop your development skills? As our developer you will learn all about new techniques and innovations.

Join our team
Contact us

Quality management

Process Management

2 minutes of reading

Success Story -
Active Ants

Active Ants is rapidly growing; therefore, process management is critical. Currently, Active Ants is prioritizing documenting the processes to ensure quality.

 
Shape
success-story-logo-active-ants
Results

  • All processes are now written out
  • Everyone can work uniformly
  • Employees are enthusiastic about quality management again

Used Product(s)
WoodWing Scienta
marco-van-koelen Placeholder

Got any questions?

I'm here to help

About the client 

Active Ants was founded in 2010 with the goal of improving e-fulfilment accuracy and efficiency through innovation, automation, and collaborative work with robots. And they succeeded. Active Ants has grown into one of the Netherlands' largest players, with over 250 customers and over 3 million orders annually.

Especially at such a rapidly growing company like Active Ants, process management is of utmost importance.This is what we spoke to Daniëlle Dekker about. She has been EHS Coordinator at Active Ants since November 2019 and is currently focusing on quality management within Active Ants to properly put those processes on paper to ensure quality. 

Can you tell us a bit about Active Ants?  

"We are an e-commerce company, and very simply put, we pack parcels for webshops. We run the whole logistics process for our clients. So, in a manner of speaking, someone can run a webshop from their attic without worrying about storing their products, shipping, and possibly returning them." 

"The manufacturer or supplier sends the products to us, and then we sort and store them in our AutoStore. Our storage AutoStore is a wonderful system; it's basically a large cube containing 80,000 bins with various compartments. On top of that cube, 90 robots drive around collecting orders. Millions of products are stored, and no one else can reach them. This system makes it a very streamlined and efficient process: the robots retrieve the products from the stockpile and deliver them to an order picker, who selects the right product from the robot and puts it in a bin that is sent to the packer. A very nice closed-loop process." 

How was quality management organized before you joined? 

"Until I joined, colleagues did many of my tasks 'in addition' to their regular duties. In the beginning, when Active Ants was just starting, this was easy enough. But the bigger Active Ants got, the bigger those tasks became. So they decided to hire an EHS coordinator. They chose me. Currently, I mainly focus on the quality assurance and control aspects involved and properly mapping out the processes." 

"When I joined, I immediately started focusing on mapping out the processes and documenting them in a program such as a KMS. After choosing Scienta, I spent several months inputting all the necessary information. I then reviewed existing processes and applied them on the shop floor." 

"I would observe employees at their machines and ask questions about their work. How exactly does this work? Why do you do that? And what do you do when something goes wrong? And with that information, I improved existing processes, occasionally changed others, and documented missing processes. By doing this, I also discovered that people occasionally created their own version of a process, which could be dangerous for consistency. 

"Now that the digital segment is done and the basics are in place, I'm returning to the shop floor. I now plan to work on the 5S method. This is a method for quality management, a working method. This had already been implemented in the company, but due to the rapid growth we have experienced, it had been put on the back burner. I am going to breathe new life into this." 

Can you talk more about the 5S method? 

"The 5S is a working method. An approach to work where you effectively eliminate everything that does not belong to that work process and where you standardize a lot. Everything has a fixed place, for example, the stapler, which should always be found on the cabinet next to the printer. This allows you to find things quickly; you can quickly see if something is missing and if something goes wrong." 

"Now that I'm working with it again, you notice that people get excited about it being revived. It provides clarity. And that's what people need, clarity and peace of mind. The 5S method is a great system for that." 

How else are you ensuring quality? 

"We want to give our clients and end customers the best result, with as few mistakes as possible. For this, we want to work as efficiently as possible. Therefore, quality is of paramount importance to us. To guarantee this, we work with modern and effective machines and aim to train people effectively. For this, we use Scienta and our internal University, in which we explain and teach all processes to employees using videos and photos." 

"We have also created a folder in Scienta for each machine and work area, which includes work instructions, a plotted workflow and a buddy checklist. This way, we can be sure that when people are trained, their buddy goes through all the important aspects alongside them. And that works great! This allows us to ensure quality and ensure that everyone works uniformly, allowing us to provide continuity." 

You are mainly using Scienta on the shop floor. Do you have any plans to expand its usage throughout the entire company? 

"You can see that interest in Scienta is growing within the company. Now that we have applied it to the shop floor, more and more colleagues are asking me if they can also get a login and a tutorial. You can notice that it is coming to life within the organization and that people find it very useful and enjoy using it. Eventually, the intention is for the entire company to be documented in Scienta and to work with it. But this takes time, and with a rapidly growing organization, time is scarce. Seeing as it's becoming increasingly prevalent within the company, implementation will be easier once we are ready to document other departments as well."

"Scienta is like Active Ants' bible, the online manual. It contains everything. A lot had already been described, but everyone ran into well-known problems. There were different versions in circulation. Files were stored locally instead of in a folder where everyone could access them. Or an old version had been printed out and was still being consulted. That is now a thing of the past; there is clarity. There is 1 version, which is always the most recent version. And it is stored in 1 central location. Scienta provides peace of mind and clarity, which people need and prevents errors." 

Placeholder

Discuss your challenges with one of our experts

Looking for a game-changing solution? Reach out to our sales team today and unlock your potential!

Contact us
Placeholder

"Among the most appreciated features are the storage space, the simplicity, and the ease with which it can be linked to our custom PIM"

Valentina Bonvini
Marketing Communication Manager
divider-bottom-small-black-teal