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Overcoming retail industry challenges: how to deal with inconsistent branding and other retail pain points

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Is your organization ready for NIS2 and the DORA Act?

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Why WoodWing

How we help

icon-woodwing-enterprise-information-management-eim

Enterprise Information Management

Take charge of your content and information with Enterprise Information Management

icon-woodwing-unlock-your-potential

Unlock your potential

Unlock your potential with WoodWing's innovative solutions

icon-woodwing-content-orchestration

Content Orchestration

Managing content at scale has never been easier or more profitable

Solutions

Content Creation

icon-woodwing-content-creation

Content Creation

Collaborate and create high-quality channel-neutral content

icon-woodwing-dam

Digital Asset Management

Manage and distribute digital assets for streamlined content

icon-woodwing-multichannel-publishing

Multichannel Publishing

Maximize reach with seamless multi-channel content publishing


Content Management

icon-logo-woodwing-document-management

Document Management

Centralize and control your documents, ensuring secure access

icon-woodwing-information-management

Information Management

Become more agile, reduce risks and benefit from available data

icon-woodwing-knowledge-management

Knowledge Management

Bring knowledge and people together to work on quality

icon-woodwing-process-management

Process Management

Organize and describe processes in a way that everyone can use

icon-logo-woodwing-quality-management

Quality Management

Ensure together that you do the right things, and do them well

icon-woodwing-risk-management

Risk Management

Gain insight and control over every aspect of risk management.


Content Services

icon-woodwing-creative-workflow-services

Creative Workflow Services

Unleash creative potential with tailored support from experts

icon-woodwing-digital-publishing-service

Digital Publishing Services

Enhance digital publishing strategy with expert services

icon-woodwing-integrations

App Integrations

Integrate WoodWing seamlessly into your existing tech stack

icon-woodwing-cloud

WoodWing Cloud

Experience stress-free hosting, software maintenance, and more


FEATURED CONTENT PIECE

Der Spiegel

How one of Germany’s largest news publications increased editorial and production workflow efficiency using WoodWing’s publishing software.

Read this case
Products

Take charge of your content

WoodWing Studio

Streamlined content creation and multichannel publishing solution

WoodWing Studio

Collaborative content creation and multichannel publishing solution that simplifies workflows and streamlines production processes.

Assets Logo (base)

Enterprise-grade digital asset management for streamlined workflows

WoodWing Assets

Enterprise-grade digital asset management solution that streamlines your creative workflow and simplifies collaboration among team members.

WoodWing Swivle

Cloud-based DAM for seamless file management and collaboration

WoodWing Swivle

Cloud-based DAM solution for managing, sharing, and collaborating on digital files from anywhere and on any device.

WoodWing Scienta

Software to collaborate on quality and have control over and maximize the benefits of the knowledge present in your organization.

WoodWing Scienta

Quality management platform for regulated industries that simplifies compliance, knowledge sharing, and collaboration.

WoodWing Xtendis

Secure digital archiving and document management system

WoodWing Xtendis

Digital archiving and document management system that allows organizations to store, manage, and access their digital assets securely.

Connect Logo (base)

Powerful integration suite for seamless connectivity and automation

WoodWing Connect

Powerful integration suite, including APIs, webhooks, plugins, and the best-in-class iPaaS solution (powered by Workato).

WoodWing Smart Styles

Efficient plugin for enhanced Adobe InDesign design workflows

WoodWing Smart Styles

Plugin for Adobe InDesign that streamlines design workflows by allowing designers to apply predefined styles quickly.

Industries

We know your challenges

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Agencies

Optimized workflow, improved collaboration, and brand consistency

icon-woodwing-finance

Finance

Modern document and quality management helps you manage risks and improve processes

icon-woodwing-franchise

Franchise

Ensure unity with document, quality, and knowledge management

icon-woodwing-healthcare

Healthcare

Always access the latest version of each process, protocol, guideline, or agreement

icon-logo-woodwing-housing-corporations

Housing Corporations

Document management from context, always up-to-date, complete and accurate documents

icon-woodwing-manufacturing

Manufacturing

Consistent branding, accelerated launches, and integrated content management

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Publishing

Efficient content creation, collaboration, and multichannel publishing

icon-woodwing-retail-ecommerce

Retail & eCommerce

Streamlined catalog and marketing content production for faster time-to-market

icon-woodwing-transport-logistic

Trade & Logistics

Increase efficiency with process, document, and quality management

Featured content piece

Bavaria

How Bavaria significantly improved its global brand management.

Read this case
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Latest articles

Overcoming retail industry challenges: how to deal with inconsistent branding and other retail pain points

Overcoming retail industry challenges: how to deal with inconsistent branding and other retail pain points

Is your organization ready for NIS2 and the DORA Act?

Is your organization ready for NIS2 and the DORA Act?

Successful data protection and cybersecurity management? Ensure the human dimension

Successful data protection and cybersecurity management? Ensure the human dimension

View all blog articles

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Medium Rare

How Content Agency Medium Rare delivers better client experiences and outcomes with WoodWing.

Read this case
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Home Inspiration Blog | WoodWing

Quality Management

3 minutes of reading

How to get a grip on quality (webinar recap)

Delivering high quality, regardless of the industry your company or organization operates in, is not a given. You have to work hard for it, and even then, it remains to be seen whether it is enough. For that reason, quality management is of enormous importance in your business operations. In a recent webinar, 'Grip on Quality,' experts from WoodWing Scienta showed how organizations can gain control over quality management and the quality of their organization and their product or service.

Shape

When it comes to quality management, people familiar with WoodWing immediately think of WoodWing Scienta. A recurring term in communication to customers - existing and potential - is ‘Grip on Quality.’ Why try to invent something new when this slogan perfectly covers what you can achieve with WoodWing Scienta? Recently, you guessed it, the 'Grip on Quality' webinar took place, a session used by Scienta to explain to interested parties how they can tackle quality management and gain control over the quality of their company.

Additionally, attention is given to the newest additions to the platform, and of course, these new features are explained in terms of where they can be applied and how they work. Participants unfamiliar with Scienta are also catered to with a comprehensive demo of the system. In short, a webinar with considerable appeal – evident from the number of participants!

Nearly 300 registrations (288 to be precise), of which 179 ultimately attended the webinar – quality and the care for quality are alive. But it is clear that people involved in or wanting to engage with quality management also need help and guidance to get their quality management on track. This is precisely why this webinar was organized: to tell participants how to get a grip on quality and the role WoodWing Scienta can play in that. We will skip the demo in this recap; if you are interested in the system, you can easily request a Scienta demo.

How do you get a grip on quality?

Problems faced by companies consciously dealing with quality management or wanting to get started can be clustered into several core issues:

  • Problems finding the right information quickly
  • Information getting lost (e.g., due to changing staff)
  • Insufficient communication to employees (not aware of changes in procedures, processes, etc.)
  • Searching for information takes too much time
  • Fragmented information (information scattered everywhere)
  • Inefficient rights management (lack of oversight regarding who can access and modify what)

There is a lot of information, but it is not efficiently utilized. How do you change that?

Building grip

Research shows that an organization must meet certain conditions to structurally improve quality management. It is important to create involvement around knowledge and quality. You could call this community building, but in an organization, you already have that community – it is more about activating the existing community. Information should not only be secured but spread through the organization as employees use and share it. Since employees are the ones who carry and use the information in an organization, it is important that quality management focuses on improving their functioning by creating better conditions for them. Expanding automation, such as implementing workflow management, increases the efficiency of the organization.

What does grip on quality actually yield?

  • Clarity: who is responsible for what, who to approach with which problem, etc.
  • Continuity: knowledge is not lost but remains secured in the organization, even if someone leaves
  • Engagement: although quality management may not be the most exciting topic to engage with, it is crucial for a company. Therefore, creating involvement with this theme among your employees is important. Make them important in the process, as they ultimately ensure the topic comes to life in the organization.

New WoodWing Scienta feature: risk management

The strength of WoodWing Scienta is the continuous development that takes place. Customer and prospect input is listened to, and development points from this feedback are included in the product roadmap. During the webinar, WoodWing Scienta’s Managing Director, Reinder Repko, had the opportunity to present the latest feature to the participants: risk management. Why risk management? Simply because it was often requested! Due to the complexity people expect from a system (due to progressive insight into functionality), Excel no longer suffices as a tool – but flexibility, being able to work independently, and the ability to filter oneself – these are aspects people appreciate in Excel.

The starting point in developing our risk management tool was to incorporate the positive aspects of Excel while solving problems that are not or less well managed with Excel (the complexity that arises when expanding functionalities, such as linking items and inviting colleagues to collaborate) in a way suitable for Scienta. Central to this is that, just like with process management or knowledge management, you do this together – with the whole organization. The flexibility to involve everyone in risk management, to invite them, or to give responsibility, was crucial in the development phase. Risk management will therefore become a standard part of Scienta, so you can work with it in a familiar way in Scienta, with tools like filtering, task management, sharing options, dashboards, and more.


Want to know more?

Do you want to learn more about quality management and get the tools to gain more control over quality? To begin with, you can choose to contact the specialists at WoodWing Scienta directly. Additionally, you can rewatch the webinar recording below (Dutch only).

 

Shape

Published on June 21, 2024

Kitty van Commenee

Kitty van Commenee, started as a Content Marketer and now a Demand Generation Manager, develops powerful marketing campaigns with a keen focus on writing, social media, and strategy.

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