Why WoodWing Solutions
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Content Creation

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Content Creation

Collaborate and create high-quality channel-neutral content

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Digital Asset Management

Manage and distribute digital assets for streamlined content

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Multichannel Publishing

Maximize reach with seamless multi-channel content publishing

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Content Orchestration

Managing content at scale has never been easier or more profitable


Content Management

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Document Management

Centralize and control your documents, ensuring secure access

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Information Management

Become more agile, reduce risks and benefit from available data

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Knowledge Management

Bring knowledge and people together to work on quality

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Process Management

Describe and organize processes and make them accessible to everyone

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Quality Management

Collectively ensure that you do the right things in the right way

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Risk Management

Gain insight and control over every aspect of risk management.


Content Services

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AI Governance

Develop and distribute your own AI policies and stay compliant

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Creative Workflow Services

Unleash creative potential with tailored support from experts

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Digital Publishing Services

Enhance digital publishing strategy with expert services

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App Integrations

Integrate WoodWing seamlessly into your existing tech stack

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WoodWing Cloud

Experience stress-free hosting, software maintenance, and more


FEATURED CONTENT PIECE

Der Spiegel

How one of Germany’s largest news publications increased editorial and production workflow efficiency using WoodWing’s publishing software.

Read this case
Products
Products

Take charge of your content

WoodWing Studio

Streamlined content creation and multichannel publishing solution

Assets Logo (base)

Enterprise-grade digital asset management for streamlined workflows

WoodWing Swivle

Cloud-based DAM for seamless file management and collaboration

WoodWing Scienta

Software to collaborate on quality and have control over and maximize the benefits of the knowledge present in your organization.

WoodWing Xtendis

Secure digital archiving and document management system

Connect Logo (base)

Powerful integration suite for seamless connectivity and automation

WoodWing Smart Styles

Efficient plugin for enhanced Adobe InDesign design workflows

Industries
Industries

We know your challenges

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Agencies

Optimized workflow, improved collaboration, and brand consistency

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Finance

Modern document and quality management helps you manage risks and improve processes

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Franchise

Ensure unity with document, quality, and knowledge management

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Healthcare

Always access the latest version of each process, protocol, guideline, or agreement

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Housing Corporations

Document management from context, always up-to-date, complete and accurate documents

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Manufacturing

Consistent branding, accelerated launches, and integrated content management

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Publishing

Efficient content creation, collaboration, and multichannel publishing

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Retail & eCommerce

Streamlined catalog and marketing content production for faster time-to-market

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Trade & Logistics

Increase efficiency with process, document, and quality management


Featured content piece

Bavaria

How Bavaria significantly improved its global brand management.

Read this case
Inspiration
Inspiration

Learning centre

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Success Stories

Read success stories from trusted organizations that rely on WoodWing's solutions

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eBooks & Whitepapers

Dive into in-depth knowledge with our comprehensive digital publications

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Videos

Lean back and enjoy one of our educational videos

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Events & Webinars

Meet us in person or virtually at one of our events or webinars


Latest articles

Application integration as the key to success

Application integration as the key to success

Innovation, Insights, and Community come together at WoodWing Uncovered APAC

Innovation, Insights, and Community come together at WoodWing Uncovered APAC

What is quality management? And how do you approach it?

What is quality management? And how do you approach it?

View all blog articles

Featured content piece

Medium Rare

How Content Agency Medium Rare delivers better client experiences and outcomes with WoodWing.

Read this case
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About WoodWing

Discover our company's vision, mission, and innovative solutions

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Management Team

Meet the leaders driving WoodWing's success and growth

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Contact

Reach out to us for inquiries, support, and collaboration


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Job opportunities

Explore exciting career opportunities and join our team

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Press releases & news

Stay updated with our latest company news and announcements


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Partners

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Why WoodWing Solutions

Content Creation

icon-woodwing-content-creation

Content Creation

Collaborate and create high-quality channel-neutral content

icon-woodwing-dam

Digital Asset Management

Manage and distribute digital assets for streamlined content

icon-woodwing-multichannel-publishing

Multichannel Publishing

Maximize reach with seamless multi-channel content publishing

icon-woodwing-content-orchestration

Content Orchestration

Managing content at scale has never been easier or more profitable


Content Management

icon-logo-woodwing-document-management

Document Management

Centralize and control your documents, ensuring secure access

icon-woodwing-information-management

Information Management

Become more agile, reduce risks and benefit from available data

icon-woodwing-knowledge-management

Knowledge Management

Bring knowledge and people together to work on quality

icon-woodwing-process-management

Process Management

Describe and organize processes and make them accessible to everyone

icon-logo-woodwing-quality-management

Quality Management

Collectively ensure that you do the right things in the right way

icon-woodwing-risk-management

Risk Management

Gain insight and control over every aspect of risk management.


Content Services

icon-logo-woodwing-ai-governance

AI Governance

Develop and distribute your own AI policies and stay compliant

icon-woodwing-creative-workflow-services

Creative Workflow Services

Unleash creative potential with tailored support from experts

icon-woodwing-digital-publishing-service

Digital Publishing Services

Enhance digital publishing strategy with expert services

icon-woodwing-integrations

App Integrations

Integrate WoodWing seamlessly into your existing tech stack

icon-woodwing-cloud

WoodWing Cloud

Experience stress-free hosting, software maintenance, and more


FEATURED CONTENT PIECE

Der Spiegel

How one of Germany’s largest news publications increased editorial and production workflow efficiency using WoodWing’s publishing software.

Read this case
Products

Take charge of your content

WoodWing Studio

Streamlined content creation and multichannel publishing solution

WoodWing Studio

Collaborative content creation and multichannel publishing solution that simplifies workflows and streamlines production processes.

Assets Logo (base)

Enterprise-grade digital asset management for streamlined workflows

WoodWing Assets

Enterprise-grade digital asset management solution that streamlines your creative workflow and simplifies collaboration among team members.

WoodWing Swivle

Cloud-based DAM for seamless file management and collaboration

WoodWing Swivle

Cloud-based DAM solution for managing, sharing, and collaborating on digital files from anywhere and on any device.

WoodWing Scienta

Software to collaborate on quality and have control over and maximize the benefits of the knowledge present in your organization.

WoodWing Scienta

Quality management platform for regulated industries that simplifies compliance, knowledge sharing, and collaboration.

WoodWing Xtendis

Secure digital archiving and document management system

WoodWing Xtendis

Digital archiving and document management system that allows organizations to store, manage, and access their digital assets securely.

Connect Logo (base)

Powerful integration suite for seamless connectivity and automation

WoodWing Connect

Powerful integration suite, including APIs, webhooks, plugins, and the best-in-class iPaaS solution (powered by Workato).

WoodWing Smart Styles

Efficient plugin for enhanced Adobe InDesign design workflows

WoodWing Smart Styles

Plugin for Adobe InDesign that streamlines design workflows by allowing designers to apply predefined styles quickly.

Industries

We know your challenges

icon-woodwing-agencies

Agencies

Optimized workflow, improved collaboration, and brand consistency

icon-woodwing-finance

Finance

Modern document and quality management helps you manage risks and improve processes

icon-woodwing-franchise

Franchise

Ensure unity with document, quality, and knowledge management

icon-woodwing-healthcare

Healthcare

Always access the latest version of each process, protocol, guideline, or agreement

icon-logo-woodwing-housing-corporations

Housing Corporations

Document management from context, always up-to-date, complete and accurate documents

icon-woodwing-manufacturing

Manufacturing

Consistent branding, accelerated launches, and integrated content management

icon-woodwing-publishing

Publishing

Efficient content creation, collaboration, and multichannel publishing

icon-woodwing-retail-ecommerce

Retail & eCommerce

Streamlined catalog and marketing content production for faster time-to-market

icon-woodwing-transport-logistic

Trade & Logistics

Increase efficiency with process, document, and quality management

Featured content piece

Bavaria

How Bavaria significantly improved its global brand management.

Read this case
Inspiration

Learning centre

icon-woodwing-success-stories

Success Stories

Read success stories from trusted organizations that rely on WoodWing's solutions

icon-woodwing-ebooks-whitepapers

eBooks & Whitepapers

Dive into in-depth knowledge with our comprehensive digital publications

icon-logo-woodwing-videos

Videos

Lean back and enjoy one of our educational videos

icon-woodwing-events-and-webinars

Events & Webinars

Meet us in person or virtually at one of our events or webinars


Latest articles

Application integration as the key to success

Application integration as the key to success

Innovation, Insights, and Community come together at WoodWing Uncovered APAC

Innovation, Insights, and Community come together at WoodWing Uncovered APAC

What is quality management? And how do you approach it?

What is quality management? And how do you approach it?

View all blog articles

Featured content piece

Medium Rare

How Content Agency Medium Rare delivers better client experiences and outcomes with WoodWing.

Read this case
Company

About us

icon-woodwing-about-woodwing

About WoodWing

Discover our company's vision, mission, and innovative solutions

icon-woodwing-management-team

Management Team

Meet the leaders driving WoodWing's success and growth

icon-woodwing-contact

Contact

Reach out to us for inquiries, support, and collaboration


Jobs & Press

icon-woodwing-job-opportunities

Job opportunities

Explore exciting career opportunities and join our team

icon-woodwing-press-release

Press releases & news

Stay updated with our latest company news and announcements


Partners

icon-woodwing-partners

Partners

Explore our partners for local support and expanded capabilities

icon-woodwing-become-a-partner

Become a partner

Join our global partner network and grow with us


Want to work for us?

Developer

Would you like to further develop your development skills? As our developer you will learn all about new techniques and innovations.

Join our team
Contact us

Quality Management

7 minutes of reading

Success Story – Muller Zorg

How Muller Zorg has more time for client care by efficiently organizing the mandatory bureaucracy with WoodWing Scienta.

Shape
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Results

  • More user-friendly and efficient: ‘easy access’ to all information and documents.
  • Positive audit results: PRESO quality mark shows that quality is a focus.
  • Better structure: good overview and simple navigation through structured set-up and link options in Scienta.
  • Time savings: efficient organization of mandatory bureaucracy leaves more time for client care.

Used product(s)
WoodWing Scienta
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Any questions?

I'm here to help

Muller Zorg en Dienstverlening (Care and Service) is a residential initiative for people with dementia. Despite the fact that the focus must remain on the care itself at all costs, Muller Zorg cannot avoid a minimum amount of administration. Time for a quality system by and for the employees, which is aimed at making the work easy where possible and transparent where necessary.

About the client

In the small-scale Residentie De Kroeven in Roosendaal, in the south-west of the Netherlands, a maximum of 26 clients live independently in one of the 15 available apartments. Care entrepreneur Jose Muller founded this residential community and built it into what it is today with her husband, among other people.

Jose: “I have been working in healthcare since I was 17 and have spent many years ‘at the bedside’ myself – to say it in jargon. At my last employer, I divided my time between headquarters and the shop floor and saw how much time and budget was spent on overhead instead of on the care itself. I thought, "We have to be able to do things differently. With the current setup, we are showing that it can indeed be done.”

The challenge

Jose: “I started creating a digital health record and taking other digital steps aimed at facilitating a self-organizing team. In the process, we also wanted to achieve the PRESO quality mark. That's like HKZ, but more from the client's perspective.”

With Scienta, we have a quality management system by and for employees. It makes work easy where it can and transparent where it must.

“To organize all that, I worked with an intranet. Within it, I had a care file and could put most documents, but not everything. Also, there was no real search function. But what I missed most was a good structure. A coat rack on which you could hang everything logically. That was the immediate reason to start looking for a quality management system.”

“Most important of all was the efficiency and user-friendliness of the new system. Everyone had to be able to use it immediately. A system by and for the users.”

The solution

“Other systems did have many features, but not the structure I was looking for. At the WoodWing Scienta demo, I immediately saw the usability, the ability to link documents together, and the usable structure I was looking for.”

In the old situation, I was missing a good structure. A coat rack to hang everything on. Scienta is not only very user-friendly but also has the structure I was looking for. You just have to fill it in, so to speak.

“Meanwhile, the documents and descriptions we had are in Scienta. Team minutes, work processes, protocols, policies; you name it. I introduced Scienta to the colleagues and every month it is on the team meeting agenda. Then we discuss what people have discovered, what they find useful, and what might still be missing.”

“In my opinion, the introduction of such a system works best when you just start using it. Then you will see what you are up against and, above all, what advantages the system has for you. Ultimately, that's the biggest motivation to start working with it.”

“This is also how we approached the audit for the PRESO quality mark. By starting with a pre-audit, we gained insight into where we stood and what areas needed improvement. You make a plan of action for that, which is input for the annual plan for the following year.”

The result

“Because employees know where to find all the information, they are all on the same page. They no longer (have to) hesitate when answering questions from clients and their families. The same goes for the auditing process: you really don't need to learn everything by heart. If there is something you don't know, you just look it up in Scienta.”

I am nothing but positive. I find it a user-friendly program and the service adapts to us as an organization. The people at Scienta keep me on my toes when needed. I am glad I found Scienta – I can recommend it to anyone.

“The day the auditors for the PRESO quality mark came here, we were a little nervous at first. You never know exactly what to expect. Soon, however, colleagues were proudly telling them about the organization and how we organized things. For me it was also very nice to see that we are all already well-versed in Scienta. And, maybe even more important, that quality is really a part of the daily work, because in the end that is what you do it for. We were pleasantly surprised when the auditors informed us during the evaluation interview that we definitely qualified for the quality mark.”

“I see Scienta and the whole thing about quality as a living thing. It's always changing. But because it's so easy to use, it takes relatively little effort while providing a lot of convenience. The same goes for adding reminders to processes. This lets us know exactly when something needs to be changed and keeps everything current. This is how it should be. A quality management system is a means to improve quality, but it is not an end in itself.”

“I am nothing but positive. I find it a user-friendly program. The support you get is through the same contact person who has also been on-site here. It's all very focused on you as an individual, and your organization. For example, you don't have a standard welcome program where you are overloaded with information that you forget right away.”

“The service adapts to us, but in such a way that you can't let the use of the system slip. The people at Scienta keep me on my toes when I need it. I really enjoy working with them and I am glad I found Scienta. I can heartily recommend it to everyone.”

The next step

“Eventually, I want to start using the possibilities of Scienta for myself. For example, I heard that Scienta offers the option to make an annual plan, with your vision and mission as separate, but linked documents. That linking and connecting, that's where I see a lot of opportunities to further optimize the system for our organization.”

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